"All facets of patient care were addressed with complete ease and professionalism. I couldn’t think of anything that could have been done better. Such a wonderful practice and staff. Highly recommend this facility. Jonathan was a first rate-PT."
"Overall courtesy, scheduling, and outstanding care and service. Paul was my regular therapist. He was great in giving me answers to my questions. Paul was very professional in all aspects of my care. He is a quality person who gave me honest answers."
"My experience at Pappas Physical Therapy was wonderful. I’m so pleased that I decided to come here. I tell all my friends and relatives what an exceptionally well run program Pappas has. I plan to participate in the maintenance program for a while."
"Lena is an excellent physical therapist to work with! She pushed me more than I would have done myself but was also aware of my limitations. She helped me to regain strength, range of motion, and functional mobility with motivation and compassion. She was great to work with. I cannot thank you enough and would highly recommend Pappas Physical Therapy to anyone seeking physical therapy services."
" The personal attention and professionalism were great! It was months before anyone could help me from suffering with vertigo. Thanks so much! Greatly appreciated!"
" Everyone is friendly, cooperative, and goes out of their way to please. Yelena is the best ever. She is so helpful and knowledgeable. She is the best therapist I ever had. I would recommend her to anyone. I never thought I would enjoy therapy but going twice a week was great. Your therapists make you feel like you are part of a family."
" I would recommend Pappas PT to anyone. I have been to other places, but never received the care and help that I received here. Everyone was kind and very helpful including all staff."
"I have no complaint. My therapist was thorough, patient, and knowledgeable. The staff was extremely professional and courteous at all times, It was a pleasure to come to therapy."
"I am going to be 'lost' next week when I do not come to Johnston! Withdrawal after six months is bound to be bad! Seriously... THANK YOU!"
"This is the second time I have used your facility. The staff is excellent, kind, patient, and friendly. Yelena has been tremendously helpful with my problem and I appreciate all the help I was given. I thank her and everyone else that I dealt with. They are a great team!"
"Exceptional staff, especially Jonathan Walker who was outstanding and I was very thankful and appreciative for their help. I am feeling so much better and I owe it to them for their coaching and support. They are to be commended!"
"Having such pleasant office staff makes it easy for appointment making and checking out. I have been a patient 2-3 times and my last experience with Yelena was the best."
"Congratulations Michael for being able to put all those people and all those services together and functioning so super well. Lena is the best, super, super, super fantastic, wonderful, and amazing. She is by far the best therapists I ever had, both in Portugal and the U.S."
"Heidi exceeded our expectations! She went above and beyond to ensure we understood the process which she was going to utilize to help our son recover. Her attention and professionalism helped put me at ease and gave me confidence that he was in good hands."
"There was a warm comfortable feeling from the time I entered the door?yet professional! The fact that you care becomes apparent whether waiting to go in or receiving therapy. I will certainly use your services when needed and have already recommended Pappas P.T. to more than one person. Highly recommended! You get an A+!"
"Jonathan Walker is a great therapist!"
"All the staff is friendly and knowledgeable and a fun place to feel better! Thanks!"
"Excellent explanation and execution of each treatment session. All staff members are very patient centered. Heidi was great and all staff was patient orientated. It was a pleasure going."
"Got me in quickly, assessed my needs and set up an exercise program to relieve my pain. I enjoyed the customer friendly approach and professionalism, especially my primary PT, Katie."
"Lena's character has always been genuine, taking time to listen to what's going on with me at the time, asking me how I'm feeling. Doing her best to make me feel better and managing to have a good laugh from time to time. That in itself is good medicine."
"Great job of seeing patients on time without waiting. Evaluating patients, providing exercises and treatment for the injury."
"I want to thank John for everything he did for me."
"The office staff was always willing to accommodate my changing schedule. Pappas is a friendly atmosphere and caring therapists made my experience great and easy. Heidi's kind demeanor and extensive knowledge on my injury, made seeing her something I looked forward to. She always showed me ways I could improve my injury on my own, and I saw progress. I felt comfortable asking her question. Just as Pappas was recommended to me by a friend, I will recommend Heidi to all."
"I had a wonderful experience. I was given great advice on exercises and what to do when I ended PT. Thanks to Heidi and the great team at Pappas, my knee is working well. This group works well together, I enjoyed the time I spent there, even when some exercises were painful. Thanks for everything."
"I was in and out in an hour every session. It made it very easy for me to plan my day around therapy."
"Three years ago I had Yelena for my knee replacement and it went very well. I am glad I went back to her again!"
"Great staff. Very professional and team concept."
"I was very happy and satisfied with your facility and will continue to use your PT accommodations in the future."
"I would definitely suggest to anyone who is experiencing vertigo or a head injury to receive vestibular therapy because it works, and also to go to Pappas PT!"
"I have been to many places, but, not like Pappas Physical Therapy! Everyone has respect! It's a great feeling when someone really cares."
"Everyone was nice, Scott helped me more than enough and he always checked on my and followed through with my plan of action and he also gave me other options to improve my treatment. Thank you!"
"Therapists are very professional and personable while giving treatments. Equipment and surroundings are very clean."
"I highly recommend Pappas PT, not only for a job well done,but also because you and your staff are kind & friendly and your office is very clean. I will come back after I have my hand surgery."
"All my treatments were well executed with care and concern for my comfort and progress. I am satisfied with all areas of service and treatment. Everyone was very friendly, making this a very comfortable experience."
"My treatment was based on my injury and my ability. I did appreciate that I didn't leave treatment too beat up to do anything else that day. I really enjoyed working with Jenna."
"The staff at Pappas PT was conscientious, encouraging, and observing if I did exercises correctly to make adjustments. Heidi wasprofessional and compassionate."
"Lena gave me a lot of encouragement and never let me get down on myself."
"John was great. I could not have had a better experience.The entire staff was kind and courteous. I was not sure that to expect when I first started. I was very glad I chose to come here and would recommend Pappas to everyone I know."
"I was very pleased with everyone, especially Scott, and ifI had to come again, I would definitely come to Pappas. Keep up the good job everyone!"
"I love Lena because she has helped my pain on so many levels. If I ever need PT in the future, I would definitely return to Pappas."
"Staff was very friendly and positive helping to create a welcoming environment. Everyone was great, especially Katie."
"My occupational therapist Jackie was outstanding! She was professional and very knowledgeable. She is so much fun to work with and my hand feels great! I would recommend Jackie to anyone needing OT. Thank you!"
"My therapist Jenna did a great job and I am very please with the results. I am very appreciative of the work Jenna did. She is a great therapist and I would recommend her to everyone I know."
"The staff at the front desk were exceptionally friendly, which is remarkably different from most similar settings. That made the experience much more inviting. I had a great experience at Pappas Physical Therapy and now feel great."
"From the time I arrived at Pappas Physical Therapy to the time I was released I was treated with utmost respect and concern for my problem. I was treated courteously and professionally. I would recommend Pappas Physical Therapy to anyone and everyone."
"My physician was right, Mike is a miracle worker. I am VERY appreciative of the treatment I received and the at-home instructions really helped me heal well. My back hasn't felt this great in 20 years. Without question, I would recommend Pappas PT for my family and friends. Thank you!"
"Lena was my therapist and she was absolutely wonderful. She knew exactly what my problem was and knew how to fix it. I am so thankful I had Lena as my therapist. she was so accommodating with my appointments. She squeezed me in to fit my schedule and even came in early just for me. I would recommend Lena to everyone I know. It's nice to know that there are some nice people who really care. Thank you!"
"Overall, my experience with your facility was superior. Katie was courteous and far surpassed the costumer service expectations. She is an asset to Pappas PT. Even when her schedule was full, she still accommodated me with my work schedule. Thank you so much Katie!"
"I have been to many PT places before but my doctor recommended Pappas Physical Therapy and boy and I glad he did! Paul was my therapist and he did such an amazing job. My back feels great now and I am so thankful. Thank you Paul for everything you have done. I would recommend Paul and all staff at Pappas Physical Therapy to all of my friends and family."
"Thank you so much Scott for all of your hard work and for really caring about how I felt. Scott was very knowledgeable and courteous. I am so glad my doctor referred me to Pappas Physical Therapy. I would recommend Scott and all of the staff at Pappas PT to anyone! They are great. Thank you so much!"
"I would like to thank Heidi for her outstanding work to get me back on my feet again. I never thought it would happen but she made it all so possible. Thank you for all of your hard work, I will be forever grateful and will miss all of you."
With Pappas Physical Therapy I get one on one treatment with the same therapist. Because my nerves fire erratically what works one day to ease a spasm may have the opposite reaction the next time and make it worse. Though I have a general physical therapy plan it is adjusted each session to compensate for the way my body reacts. It is this type of specialized care that makes all the difference. Not only does Mike Pappas use his knowledge and experience to develop and adjust my treatments but he is continually learning new techniques and adding new equipment as it becomes available. Some treatments have really helped so he uses those regularly but at the same time he looks for new and creative therapy techniques or ideas that may work better. This includes going to seminars, researching my condition to find the most current treatment options, talking with my doctors to get their input and I am sure many more things that I am not even aware of.
Though the physical therapists are great and clearly reason enough to go to Pappas Physical Therapy I would be remiss if I didn't include the entire staff. Everyone there is friendly and treats you like family and will go out of their way to help you in any way they can.
...I cannot say enough about the care I received at Pappas PT. I came in with excruciating pain in my back. In 4 weeks, Katie had me pain free, back to exercising, and enjoying life. Thank you Katie and the Pappas PT staff...
I had an ACL surgery. After surgery, I was in a lot of pain, couldn't move my knee, and was very scared. Katie got my knee moving again, and now I can look forward to skiing. Thank you so much.
I have been to a few PT places before and none of them compare to Pappas PT. My neck had been killing me for years. Lena took the time to really figure out what was wrong. I received 1 on 1 treatment and feel that Lena truly cared about me. It seemed like a long road, but 8 weeks later, my pain is better, I can turn my head, sleep at night, and am back to doing everything I need to. Thank you Lena and the staff at Pappas PT.
My doctor sent me specifically to Pappas PT after I had been to two other practices with hip and leg pain. Scott got me back on track and pain free again. I felt that with each treatment there was a clear game plan. I had one on one treatment and felt better after each one. Scott also gave me exercises to work on at home. I can't thank Scott enough. I can walk, climb stairs, and most importantly play with by grand kids.
I have nothing but positive things to say about my experience at Pappas Physical Therapy. Everybody, especially the girls at the front were always pleasant and accommodating. When I came to PT I could not lift my arm over my head and my surgeon said that I would probably have to have surgery. Well it's about 6 weeks later and I'm so happy to say that I do not have to have surgery. Heidi is excellent. She gave me hands on one on one treatment and now I can reach and lift without any problems. Thank you!
I cannot say enough about my treatment with Jackie. My thumb had been bothering me on and off for a year. I had heard that Jackie at Pappas PT specialized in treating the hand. I am so glad that I went to see her. In 5 visits I was pain free and back to exercising without any pain.
"Thank you so much for helping me to get back on my feet again after surgery! You have the best group of staff who were always joking around while making me feel very welcome! Thank you Mike, especially, for working with me and getting my foot back in motion. It was great to go to therapy and Im thankful that you were so much help! Thank you Paul, for doing the ultrasounds and helping with my exercises. It was fun to listen to your funny stories and ideas and I wish you the best with school and teaching! Also Anna, even through you werent there all the time, it was great to meet you and hear about your plans in college too! You are all very much like family and I enjoyed going there for therapy. Once again, thank you!"
"You accommodated my 6 a.m. appointment requests and helped me very fast with making appointments. Mike was great. Got right down to business. I havent had that experience in the past with other facilities. Everything was great and again I thank you! Happy Holidays!"
"I was not a believer in PT. My opinion changed after my first visit. I recommend your services to everyone. I cant tell you how good I feel as a result of my physical therapy."
"This was my second PT experience there for my neck and shoulders. Everything was done well. Heidi was, as before, energetic, knowledgeable, and confident. After months of neck and shoulder pain I have none. The whole staff was friendly and professional and I feel great! I got an appointment for the first day I requested!"
"What I noticed most was when people walked into the office and back room they were greeted with a good morning and a smile."
"Everyone knows their job so well. Friendly and compassionate staff. Im feeling so much better and stronger. Office staff is so accommodating with scheduling and very professional and friendly."
"Thank you for your quick response in obtaining appointments. Same therapist every time rather than different ones. Lovely front office staff."
